Privacy Policy

My Island Broker ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit myislandbroker.com (the "Site"), submit forms, subscribe to emails, or communicate with our team about home improvement projects.

1. Information We Collect

Information you provide

We collect information that you voluntarily submit, including your name, email address, project type, budget range, messages, photos of spaces you wish to renovate, and marketing preferences. If you subscribe to newsletters, we store your email address and topic interests. If you unsubscribe, we retain a hashed or suppressed record to honor your request.

Information collected automatically

When you browse the Site, our servers and analytics tools may collect device type, browser version, referring URL, pages viewed, approximate region derived from IP address, and timestamps. We use cookies and similar technologies to remember preferences, measure performance, and understand how visitors navigate content.

Information from partners

When you ask to be connected with a contractor, we may receive confirmation that an introduction was accepted, scheduling updates, or completion status so we can follow up on service quality. Partners are contractually required to use your information only for the project you requested.

2. How We Use Information

We use personal information to:

• Respond to inquiries and coordinate consultations;
• Match you with qualified home improvement professionals;
• Send newsletters, planning guides, and promotional content you opt into;
• Improve Site content, usability, and security;
• Comply with law, enforce our Terms, and prevent fraud or abuse;
• Create aggregated, de-identified analytics about renovation trends.

We do not use automated decision-making that produces legal or similarly significant effects without human review.

3. Legal Bases for Processing

Where privacy regulations require a legal basis, we rely on your consent (for marketing emails), performance of a request you initiate (for project coordination), legitimate interests (for analytics and Site security), and legal obligations (for recordkeeping and compliance).

4. How We Share Information

We may share personal information with:

• Service providers who host the Site, deliver email, provide analytics, or support customer service under confidentiality obligations;
• Contractor partners when you request introductions or estimates;
• Professional advisors such as insurers or auditors under duty of confidentiality;
• Authorities when required by law or to protect rights, safety, and property.

We do not sell your personal information for money. We may share limited data with advertising partners to measure campaign performance; where required, we provide opt-out mechanisms.

5. Cookies and Tracking

Cookies are small files stored on your device. We use essential cookies for security and form functionality, analytics cookies to understand traffic patterns, and preference cookies to remember choices. You can adjust browser settings to refuse cookies, though some features may not work correctly.

Do Not Track signals are not uniformly honored across the industry; we currently do not respond to DNT headers but limit tracking to described purposes.

6. Data Retention

We retain inquiry records while an active conversation or project coordination is underway and for a reasonable period afterward to document warranties, disputes, and service quality. Marketing lists retain your email until you unsubscribe or we purge inactive addresses. Logs and analytics data are retained according to provider schedules, typically between twelve and twenty-four months.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encrypted transport (HTTPS), access controls, and vendor due diligence. No method of transmission or storage is completely secure; please use strong passwords where accounts are offered and notify us promptly of suspected unauthorized access.

8. Children's Privacy

The Site is intended for adults planning home improvements. We do not knowingly collect personal information from children under sixteen. If you believe a child provided information, contact us and we will delete it.

9. International Visitors

Our servers and service providers may be located in different regions. By using the Site, you understand that information may be processed in jurisdictions that may not provide the same level of data protection as your home region. We apply appropriate safeguards for cross-border transfers where required.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, and to receive a portable copy of data you provided. You may withdraw marketing consent at any time via the unsubscribe page or links in emails.

To exercise privacy rights, email privacy@myislandbroker.com. We may verify your request before responding. Authorized agents may submit requests with proof of authority.

11. Third-Party Links

The Site may link to manufacturer sites, inspiration galleries, or social networks. Their privacy practices are governed by their own policies. Review those policies before submitting information on external sites.

12. Changes to This Policy

We may update this Privacy Policy to reflect new features or legal requirements. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acknowledgment unless applicable law requires additional consent.

13. Contact Us

For privacy questions or complaints, contact privacy@myislandbroker.com. If you are unsatisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your region.